- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
This limited warranty (“Limited Warranty”) gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law. For a full description of your legal rights you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.
Warranty; Period of Coverage.
KT Contribution Inc. (“KT Contribution”), a Quebec corporation, warrants to the owner of the product contained in this box (“Product”) that the Product will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery following the original retail purchase (the “Warranty Period”). If the Product fails to conform to this Limited Warranty during the Warranty Period, KT Contribution will, at its sole discretion, either (i) repair or replace any defective Product or component, or (ii) accept the return of the Product and refund the money actually paid by the original retail purchaser for the Product. Repair or replacement may be made with a new or refurbished product or components, at KT Contribution’s sole discretion. If the Product or a component incorporated within it is no longer available, KT Contribution may replace the Product with a similar product of similar function, at KT Contribution’s sole discretion. This is your sole and exclusive remedy for breach of this Limited Warranty. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of ninety (90) days from the date of delivery or the remaining Warranty Period. This Limited Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration, or expanded in coverage, for any such transfer.
If you are the original purchaser of the Product, and you are not satisfied with this Product for any reason, you may return it in its original condition within thirty (14) days of the original purchase and receive a full refund.
Before being able to claim under this Limited Warranty, the owner of the Product must (i) notify KT Contribution of the intention to claim by contacting KT Contribution (https://smartpetfeeder.ca/contact) during the Warranty Period and providing a description of the alleged failure, and (ii) comply with KT Contribution’s return shipping instructions. KT Contribution will have no warranty obligations with respect to a returned Product if it determines, in its reasonable discretion after examination of the returned Product, that the Product is an Ineligible Product (as defined below). KT Contribution will bear all costs of return shipping to owner and will reimburse any shipping costs incurred by the owner, except with respect to any Ineligible Product, for which owner will bear all costs.
This warranty does not cover the following (collectively “Ineligible Products”): (i) Products marked as “sample” or sold “as is”; and (ii) Products that have been subject to (a) modifications, alterations, tampering, or improper maintenance or repairs, (b) handling, storage, installation, testing, or use not in accordance with the instructions provided by KT Contribution, (c) abuse or misuse of the Product, (d) breakdowns, fluctuations, or interruptions in electric power, telecommunications networks, or the internet; or (e) acts of God, including lightning, flood, tornado, earthquake, or hurricane; (iii) consumable parts, including batteries, unless damage is due to defects in materials or workmanship of the Product, or (iv) software (even if packaged or sold with the product). KT Contribution recommends that you use only authorized service providers for maintenance or repair. Unauthorized use of the Product or software can impair the Product‘s performance and may invalidate this Limited Warranty.
DISCLAIMER OF WARRANTIES.
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KT Contribution DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KT Contribution ALSO LIMITS THE DURATION OF ANY IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY.
LIMITATION OF DAMAGES.
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL KT CONTRIBUTION BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT. KT CONTRIBUTION’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.
LIMITATION OF LIABILITY.
THE KT Contribution WEBSITE AND ASSOCIATED ONLINE SERVICES (“SERVICES”) PROVIDE YOU INFORMATION REGARDING THE PRODUCT OR OTHER MATERIALS CONNECTED TO THE PRODUCT (“PRODUCT INFORMATION”). WITHOUT LIMITING THE GENERALITY OF THE WARRANTY DISCLAIMERS ABOVE, ALL SERVICES AND PRODUCT INFORMATION ARE PROVIDED FOR YOUR CONVENIENCE “AS IS” AND “AS AVAILABLE”. KT Contribution DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT SERVICES OR PRODUCT INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE, OR THAT PRODUCT INFORMATION OR USE OF SERVICES OR THE PRODUCT WILL PROVIDE HEALTH OR SAFETY FOR YOUR PET. YOU USE ALL PRODUCT INFORMATION, SERVICES, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK, AND AT THE RISK OF YOUR PET. YOU WILL BE SOLELY RESPONSIBLE FOR (AND KT Contribution DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOU, YOUR PET, OTHER PERSONS, YOUR HOME, AND ALL ITEMS IN YOUR HOME, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, SERVICES, OR THE PRODUCT (INCLUDING ANY AND ALL LOSS, LIABILITY, OR DAMAGES, BASED UPON NEGLIGENCE, BREACH OF EXPRESS OR IMPLIED WARRANTIES, MISREPRESENTATIONS, STRICT LIABILITY, UNFAIR OR DECEPTIVE PRACTICES, OR ANY OTHER LEGAL OR EQUITABLE THEORY).
Some jurisdictions do not allow limitations on liability, on how long an implied warranty lasts or exclusions or limitations on incidental or consequential damages, so some of the limitations set out above may not apply to you.